Supports immigrants, refugees and citizens in their settlement and adaptation process. Helps newcomers and citizens to be fully engaged in Canadian life, including the social, economic and cultural aspects; and to maximize the benefits of their contribution into Canadian society. Settlement counsellors assist clients either one-on-one or in a group setting to overcome day-to-day challenges, provide services of benefit to them, and support them as they integrate into their communities

Workshops on various topics are delivered every month these include:

• Legal issues 
• Citizenship and immigration 
• Government programs and services 
• Sponsorship
• Landlord/ tenant rights 
• Ontario School System 
• Parenting 
• Financial 
• Healthcare 
• Applications 
• Life skills training 
• Assistance with documents and referral translation services