Mises à jour sur la COVID-19

COVID-19 Service Change: Social Services continues to operate and offer limited services. Applications are accepted online or by calling 519-661-4520 ext 3.

The office at Citi Plaza - 355 Wellington Rd - will offer:

  • drop box for mail and verification documents
  • cheque pick up for new applicants without an address will be available every Friday from 11am-2pm
  • monthly cheque pick up at the end of the month - May 28 and 29, and June 1 from 9am-12noon and 1pm-4pm
  • subsidized transit passes available for purchase every Friday from 1pm-4pm. Passes can also be purchased at LTC sales locations. For LTC locations, information or hours of operation call 519-451-1347.

All other City Social Services office locations and community mail boxes are closed until further notice.

Discretionary Benefits

Citi Plaza
355 Wellington St, Suite 248
519-661-5910 option 1
Télécopie: 519-661-4888
iconPath Mon, Wed-Fri 8:30am-4:30pm * Tue 8:30am-6pm
Dernière mise à jour: Aug 31, 2021: Suggérer une modification

Procédé et formulaires

Complete the application form * financial needs test may be required

Admissibilité / population desservie

Ontario Works and Ontario Disability Support Program clients * may also be available to people with a low income or those in receipt of Canada Pension Plan, Old Age Security or Guaranteed Annual Income Supplement




Kevin Dickins - Managing Director - Housing, Social Services and Dearness Home
519-661-2489 ext 5878 * kdickins@london.ca



Notes sur la langue

Interpretation available upon request

Zone(s) desservie(s)



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Description des services:

Financial assistance for special items of extreme need may be provided to eligible recipients

  • dental care for adults
  • vision care for adults
  • prosthetic appliances
  • funerals and burials
  • heating payments and payments for low-cost heating energy conservation measures

  • vocational training and retraining
  • travel and transportation that is not for health-related purposes
  • moving expenses
  • any other special service, item or payment authorized by the Director

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The Discretionary Benefits Program offers eligible London residents financial assistance to purchase essential health related and emergency assistance items when all other resources are exhausted. All items require pre-approval by Discretionary Benefits staff.

Dernière mise à jour: Aug 31, 2021: Suggérer une modification