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Phone and Webchat (www.torontoseniorshelpline.ca)
Toronto Seniors Helpline
815 Danforth Ave, Main Fl
Toronto, ON
M4J 1L2
Toronto, ON
M4J 1L2
416-217-2077
Toll-Free: 1-877-621-2077
Mon-Fri 9am-8pm * Sat-Sun 10am-6pm (phone); chat 10am-6pm daily
Statutory Holidays: 10am-6pm
Last Updated: Apr 10, 2025: Suggest an edit
Application
Call or webchat
Eligibility / Target Population
Adults 55 years and older
Fees
Free
Executives
Rochelle McAlister
rmcalister@woodgreen.org
rmcalister@woodgreen.org
Languages
English ; French
Language Notes
Interpretation services available upon request
Area Served
Toronto
Accessibility Note
Wheelchair accessible automatic main entrance * easy access to elevator * wheelchair accessible washroom, assistance needed with door * street parking - not designated
Description of Services
Services:
- crisis de-escalation and supportive counseling by phone
- risk and safety assessment
- assistance with age-related cognitive, mental health and addiction crises
- information and referral to local services and supports
- information and referral for community support services such as adult day programs for frail seniors or those with dementias, case management, congregate dining, foot care, home help, hospice care, meals on wheels, medical escort, nursing, respite care for caregiver relief, security checks, shopping assistance, transportation
- intake for COSS (Crisis Outreach for Service)
- intake point for Behaviour Support Outreach Teams
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Last Updated: Apr 10, 2025: Suggest an edit
