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Terms of Service

 
1.  Introduction and Acceptance of Terms

By accessing or using familyinfo.ca (“the Service”), you agree to be bound by these Terms of Use (“Terms”). These Terms constitute a legally binding agreement between you and familyinfo.ca (“we,” “us,” or “our”).

Your use of our Service indicates your acceptance of these Terms.

We may update these Terms at any time. We will notify you of any changes by:
 
  • Posting the new Terms on this page
  • Displaying a prominent notice when you next log in

Your continued use of the Service constitutes acceptance of the modified Terms.

The laws of Canada shall govern this agreement and your use of the Service. Your use of the Service may also be subject to other local, provincial, national, or international laws.

 
2. Definitions
 
For clarity throughout this document, the following terms have specific meanings:
 
  • “Service” refers to the website https://familyinfo.ca, including all content, features, and functionality provided through this domain.
  • “User” means any individual or entity that accesses or uses the Service.
  • “Content” includes text, images, videos, audio, graphics, and all other forms of information or data.

3. Description of Services

Our Service provides resources and information about services that support families in London and Middlesex County. This includes:
 
  • Links to services information housed in thehealthline.ca database
  • Links to external websites related to the subject matter, including KEyON
  • Content relevant to children and parenting
  • Information about Family Centres and EarlyON programs

Service Availability:

Our Service is generally available 24/7, except during scheduled maintenance windows. We aim for 99.9% uptime but do not guarantee uninterrupted access.
 

4. Data Protection and Privacy Policy

For complete information about our data practices, please see our Privacy Policy.

Key points:
 
  • We collect user information as described in our Privacy Policy
  • Data is encrypted during transmission and storage
  • We use industry-standard security measures

We work with trusted partners:
 
  • Google Analytics

5. Disclaimer and Limitation of Liability

The information provided by Familyinfo.ca is for general informational purposes only. All information on the site is provided in good faith, but we take no responsibility for any loss or damages incurred based on using the information provided. Links to external websites are provided for convenience, but we are not responsible for the accuracy of the content on third-party websites.

Force Majeure

We are not liable for failures due to:
 
  • Natural disasters
  • Government actions
  • Internet service provider failures
  • Unexpected technical issues
  • Other circumstances beyond our reasonable control


Last Updated: July 26, 2026