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June 2, 2025: Canadian Hearing Services unionized staff are on strike * audiology clinics are closed and other services are available on a priority basis * see their website for Service Updates During Labour Disruption
Hearing Care Counselling for Ages 55+
50 Dundurn St S, Unit 119
Hamilton, ON
L8P 4W3
Hamilton, ON
L8P 4W3
Toll-Free: 1-866-518-0000
Fax: 1-855-259-8152
Mon-Fri 9am-5pm
Last Updated: Feb 25, 2025: Suggest an edit
Application
Call
Eligibility / Target Population
Adults 55 years or older with hearing loss * younger adults 19 years and older who require home-based services
Fees
Free for ages 55 and up
Languages
English ; French ; Chinese (Cantonese) ; Chinese (Mandarin) ; Portuguese ; Russian ; American Sign Language (ASL)
Area Served
Burlington, Hamilton, and Niagara Region
Accessibility
Wheelchair Accessible
Description of Services
Free counselling services and supports to adults 55 years and older who have hearing loss to help improve communication with family, friends, and service providers * assistance provided to enable individuals to stay involved in social activities and to remain safe and independent at home * services are provided in an accessible and safe environment, including home visits, in-office appointment, or virtually
Counselling and Support
Counselling and Support
- one-on-one hearing screenings
- preparation for managing difficult listening situations
- recommendations and support with installation of visual smoke alarms, doorbells, assistive listening devices, and phone alerting systems
- family and caregiver support on how to communicate with someone who has hearing loss
- training for individuals and home support providers on the use, care, and maintenance of hearing aids, assistive listening devices, specialized telephones, and alerting devices
- referrals to other CHS programs and services, or agencies that offer alternate services as needed
- hosting presentations, community displays, workshops, classes and learning groups
- virtual workshops to help improve communication, increase confidence, self-advocate, and decrease isolation * workshops held via Zoom * some local workshops may also be available depending upon location in the community
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Last Updated: Feb 25, 2025: Suggest an edit