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June 2, 2025: Canadian Hearing Services unionized staff are on strike * audiology clinics are closed and other services are available on a priority basis * see their website for Service Updates During Labour Disruption

Hearing Care Counselling for Ages 55+

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50 Dundurn St S, Unit 119
Hamilton, ON
L8P 4W3
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Toll-Free: 1-866-518-0000
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Fax: 1-855-259-8152
iconPath Mon-Fri 9am-5pm

Application

Call

Eligibility / Target Population

Adults 55 years or older with hearing loss * younger adults 19 years and older who require home-based services

Fees

Free for ages 55 and up

Languages

English ; French ; Chinese (Cantonese) ; Chinese (Mandarin) ; Portuguese ; Russian ; American Sign Language (ASL)

Area Served

Burlington, Hamilton, and Niagara Region

Accessibility

W_wheelchair.gif Wheelchair Accessible

Description of Services

Free counselling services and supports to adults 55 years and older who have hearing loss to help improve communication with family, friends, and service providers * assistance provided to enable individuals to stay involved in social activities and to remain safe and independent at home * services are provided in an accessible and safe environment, including home visits, in-office appointment, or virtually

Counselling and Support
  • one-on-one hearing screenings
  • preparation for managing difficult listening situations
  • recommendations and support with installation of visual smoke alarms, doorbells, assistive listening devices, and phone alerting systems
Education, Training, and Information
  • family and caregiver support on how to communicate with someone who has hearing loss
  • training for individuals and home support providers on the use, care, and maintenance of hearing aids, assistive listening devices, specialized telephones, and alerting devices
  • referrals to other CHS programs and services, or agencies that offer alternate services as needed
  • hosting presentations, community displays, workshops, classes and learning groups
Sound Advice on Hearing Health Workshops
  • virtual workshops to help improve communication, increase confidence, self-advocate, and decrease isolation * workshops held via Zoom * some local workshops may also be available depending upon location in the community
Last Updated: Feb 25, 2025: Suggest an edit