Crisis Services in Middlesex County

Find More Immediate Services

Fire, Police, Medical Emergency
Call: 911

9-8-8 Suicide Crisis Helpline
Toll-Free: call or text 988

CMHA Thames Valley Addiction and Mental Health Services - Strathroy - Crisis Response Service

Women’s Rural Resource Centre 24-hour helpline
WRRC has a 24/7 number you can call if you’re in any kind of crisis, or just need to talk through your options. One of our team members will be available to talk with you about what you’re immediate needs are. Your information is always kept confidential and safe.
Call: 1-800-265-5390

Kids Help Phone
Canada’s 24/7 support service, offering professional counselling, information and referrals in English or French for young people.

Call: 1-800-668-6868
Text: CONNECT to 686868

Tandem Helps
One place for immediate child and youth mental health support. This is a safe space where you will be heard, accepted and understood. Do you need help immediately? 519-433-0334.

Reach Out (for people 16 years and older)
Trained professionals offer support, information and education. Direct transfers to crisis response team or can book a call back from a mental health or addictions services within 48 business hours of call.
Call: 519-433-2023 or 1-866-933-2023
Text: 519-433-2023

Free Transportation to Mental Health Support for Youth

To help individuals aged 16-25 living in rural Middlesex County access mental health and addiction support, the Road to Mental Health (RMH) program was established and offers free taxi services to and from the Mental Health and Addictions Crisis Centre in London for youth in crisis who reside in rural Middlesex.

As an essential health care service, RMH is always open and operational for those in need.

RMH is made possible through a partnership between MINDS of London-Middlesex, St. Joseph’s Health Care London, Canadian Mental Health Association Thames Valley, and Checker Taxi. It is guided by a committee with members from Lucan Library, Middlesex Library, and Star Taxi.

HOW TO ACCESS:

Individuals in need connect with Reach Out via phone, text or webchat at 519-433-2023 or www.reachout247.ca.*
The Reach Out worker will assess the individual’s situation and if needed, they will connect them with a ride to the Crisis Centre via Checker Taxi. The taxi will come to the individual’s location, pick them and drive them to the Crisis Centre, located at 648 Huron Street in London. (The drivers involved in this program have received training developed by CMHA on mental health and crisis de-escalation as well as suicide prevention through Living Works.)
Upon their arrival, the individual will receive adequate care and support, which could include assessment, supportive counselling and/or referrals to other services such as treatment, case management services, social and recreational activities, life skills development, vocational and housing supports, or withdrawal assessment.
After the appointment is complete, Checker Taxi will give the individual a free ride home.

^{**If you are under the age of 16, please contact Tandem for 24/7 support at 519-433-0334 or visit their website, where a trained professional can connect you with a ride to mental health and/or addiction support through RMH.}

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Services across Middlesex County and City of London

Women’s Rural Resource Centre, Strathroy Education, prevention and support services for women and families impacted by abuse

Women’s Rural Resource Centre, Children’s Program Counsellors seek to strengthen child-parent attachments and promote children's resiliency factors by providing a safe place to process experiences of trauma related to abuse * mothers provided with supports to enhance their parenting capacity

Children’s Aid Society of London and Middlesex Investigates allegations of child abuse and neglect under the Child and Family Services Act

Services across Middlesex County and City of London

For more information on crisis services visit the Crisis Services page on Familyinfo.ca.

Child Abuse, Domestic Violence, and Sexual Assault
Child Abuse, Well-Being, and Welfare
Gender-Based Violence Prevention and Response
Intimate Partner Violence Counselling
Anger Management

Counselling
Counselling – Family, Couple, Individual

Bereavement Support
Bereavement Support

Crisis Pregnancy and Maternity
Crisis Pregnancy and Maternity Homes

Victim Services
Victim Services

Housing & Shelter
Shelters, Transitional Housing and Drop-in Centres for Women

Information on Indigenous Services
Health and social services for Indigenous communities are often a combination of traditional healing, primary care, cultural programs, health promotion programs, resource centres, community development initiatives, and social support services. Indigenous peoples are the descendants of the original inhabitants of North America, who identify as First Nations, Métis, or Inuit.

The three First Nations communities closest in proximity to Middlesex County and the City of London are: Chippewa of the Thames First Nation (part of the Anishinaabe); Oneida Nation of the Thames (part of the Haudenosaunee); and, Munsee-Delaware Nation (part of the Leni-Lunaape).

Need More Help?

Community Connectors are fundamental to helping Middlesex County families get connected to the services and supports they need.  Contact a Community Connector by phone, email or in-person. Visit the Community Connector page for more information.

For More Information
Helpful Resources

The Help Yourself Through Hard Times resource is a guide to basic needs services for London and Middlesex County. It lists services that provide assistance to individuals and families on limited incomes during times of financial hardship. The booklet is updated once a year, and is available for download (see below), or in print form from the City of London or at many social service locations in London.

Feedback
Edits and Suggestions for Existing Services
Have general feedback on middlesexfamilyconnections.ca?  Have suggestions on services or service agencies you would like added that are currently not included in the portal?

Contact Nadine Devin, Program Manager, Middlesex County Library, ndevin@middlesex.ca.

Edits and Suggestions for Existing Services
Services and events information is provided and maintained by southwesthealthline.ca

Southwesthealthline.ca takes pride in the quality and accuracy of their data. All service records are fully updated at least once a year and follow provincial data standards and inclusion policies. You can submit changes or suggest a new service or event at any time.

Please note that staff will review and confirm all submissions before they are published to the website.

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