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Community Services Department
c/o Community Services Office
Campbell East
1815 Sir Isaac Brock Way
Thorold, ON
L2V 4T7
Campbell East
1815 Sir Isaac Brock Way
Thorold, ON
L2V 4T7
905-980-6000
Toll-Free: 1-800-263-7215
Mon-Fri 8:30am-4:30pm
Last Updated: Aug 8, 2025: Suggest an edit
Application
Call or visit website
Fees
Varies per service
Executives
Henriette Koning - Commissioner, Community Services
Niagara Region
henriette.koning@niagararegion.ca
Niagara Region
henriette.koning@niagararegion.ca
Languages
English
Area Served
Niagara Region
Accessibility
Wheelchair Accessible
Description of Services
Regional government department supporting vulnerable residents * services include:
Homelessness and Community Engagement - Responsible for coordinating the the system of homelessness services in Niagara, providing emergency social services in times of crisis. It also oversees the department’s community engagement activities to support effective and positive partnerships
Children's Services - Provide financial assistance for eligible families * support for children who may be at risk of a developmental delay or have diagnosed special needs * provide a general operating and wage enhancement grants to service providers to support operations and staff employed in licensed child care programs * operate 5 licensed child care centres * manages EarlyON Child and Family Centres and home child care
Housing Services Division - Provides a spectrum of low-income housing options in Niagara through a combination of legislated programs and services
Seniors Services - Provides compassionate care for residents and clients through a range of integrated programs and partnerships including wellness, outreach and residential programs supporting the well-being of seniors and eight long-term care homes
Social Assistance and Employment Opportunities - Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants to achieve independence through sustainable employment
Homelessness and Community Engagement - Responsible for coordinating the the system of homelessness services in Niagara, providing emergency social services in times of crisis. It also oversees the department’s community engagement activities to support effective and positive partnerships
Children's Services - Provide financial assistance for eligible families * support for children who may be at risk of a developmental delay or have diagnosed special needs * provide a general operating and wage enhancement grants to service providers to support operations and staff employed in licensed child care programs * operate 5 licensed child care centres * manages EarlyON Child and Family Centres and home child care
Housing Services Division - Provides a spectrum of low-income housing options in Niagara through a combination of legislated programs and services
Seniors Services - Provides compassionate care for residents and clients through a range of integrated programs and partnerships including wellness, outreach and residential programs supporting the well-being of seniors and eight long-term care homes
Social Assistance and Employment Opportunities - Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants to achieve independence through sustainable employment
Services and Programs:
Last Updated: Aug 8, 2025: Suggest an edit