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offices open by appointment only. counselling and group sessions by phone and video continue * see Virtual Workshops and Groups page for upcoming sessions or call 416-595-9618 Mon-Fri 9am-6pm to book virtual counselling session * fax, phone and email systems fully operational
Family Service Toronto
355 Church St
Toronto, ON
M5B 1Z8
Toronto, ON
M5B 1Z8
416-595-9618
Fax: 416-595-0242
Mon-Fri 9am-5pm
Last Updated: Apr 3, 2025: Suggest an edit
Application
Call * no referral required
Fees
Varies per program * some programs are free
Executives
Chris Brillinger - Executive Director
Contacts
Brian Porter - Director, Technology and Communications
Languages
English ; French ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Hindi ; Portuguese ; Spanish ; Edo ; Pashto ; Persian ; Somali ; Tamil
Area Served
Toronto and area
Accessibility
Wheelchair Accessible
Accessibility Note
Wheelchair accessible automatic main entrance * easy access to elevator * barrier-free washroom including door and stall * designated parking at entrance
Description of Services
One-on-one and group counseling, walk-in counseling, information and referral services to people and families * specialized services for LGBTQ community, people with HIV/AIDS, people with developmental disabilities, older adults (including older adults experiencing abuse), adults caring for relatives or friends, women experiencing abuse, male victims of abuse, male perpetrators of abuse, separating and divorcing families * advocacy, education, research and community development
- Boost Group for Women 60+ Discussion group for women 60 years of age and older * learn to restore your self-confidence and build support in your life * meet others and share experiences.
- Counselling and Support for Individuals, Couples and Families Counseling and educational programs for those seeking support in dealing with relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions and other issues * social reform, public education and advocacy * member agency for Support Services Network for Male Survivors in Ontario (central region)
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David Kelley LGBTQ & HIV/AIDS Counselling Services
Providing trauma-informed, anti-oppression practices to help empower LGBTQ+ individuals, couples and families * supporting individuals affected by or concerned about HIV/AIDS * enhance participation in their communities and in the broader society
- David Kelley LGBTQ Counselling Program -- short term individual, couple and group counselling for individuals identifying as lesbian, gay, bisexual, trans or queer * broad range of issues including coming out, sexuality and identity, isolation, discrimination, relationship concerns, parenting, self-esteem, violence, sexual abuse and childhood trauma, counselling for male survivors of sexual abuse, and other issues
- David Kelley HIV/AIDS Counselling Program -- short and long term counselling for individuals, couples and families living with or affected by HIV/AIDS, particularly gay and bisexual men, and men who have sex with men (MSM) * issues include dealing with loss, relationships, self esteem, trauma, self care, planning for healthy living, changing health status and impact on sexuality
- Gaining Strength, Sharing Stories A virtual group for women 60+
- Growing Up Healthy Downtown Community-based project promoting healthy development of young children living in downtown Toronto * collaborative project of 8 agencies serving 8 neighbourhoods * general health promotion strategies include networks and coalitions working for improved child health, community development and capacity building
- Individual and Group Counselling for Women in Abusive Relationships One-on-one and group counselling for women who have experienced partner abuse, multilingual services available * crisis intervention * programs for children who have witnessed partner abuse
- Next Steps Program for Men Group counselling for men who are or have been abusive to their partners * alternatives to abusive behaviour, communication skills, Partner Assault Response Program
- Pat's Place Safe haven apartment (1 apartment) for a short term stay (60 days) for senior who is experiencing abuse. Includes: counselling, crisis intervention, safety planning, assistance with housing applications. ***NOT FOR CRISIS/EMERGENCY SITUATIONS*** takes approx 1 week for intake process
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Seniors and Caregivers Support
One-on-one counseling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
- Caregiver Programs - One-on-one counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss
- Virtual Caregivers Support Groups (via Internet)
- Elder Abuse Consultation Team: Lisa Manuel (EACT coordinator) 416-595-4049 or lisama@familyservicetoronto.org - Provides support to professionals in the field
- Walk-in Counselling Single session, urgent counselling for individuals, couples and families seeking support in dealing with relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions, counselling for male survivors of sexual abuse, and other issues
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Last Updated: Apr 3, 2025: Suggest an edit