CANES Community Care - Home At Last

Procédé et formulaires

Patient or family members may speak with the hospital discharge planner to request the service
Patients at the hospitals, or their family members, may call CANES directly to request the Home at Last service

Admissibilité / population desservie

Seniors aged 55 years or older, who need assistance home from either William Osler (Etobicoke General or Brampton Civic) or Headwaters Hospital

Frais

None

Cadres supérieurs

Jyoti Brar - Senior Director, Client Services and Capacity Building
416-743-3892 ext 224 * jyoti.brar@canes.on.ca

Contacts

Qahir Datoo - Manager, Transportation
416-743-3892 ext 280 * qahir.datoo@canes.on.ca
Suzana Djordjevic - Manager, Scheduling and Client Services
416-743-3892 ext 220 * suzana.djordjevic@canes.on.ca

Langues

English ; Many other languages

Zone(s) desservie(s)

Brampton, Caledon, Mississauga (Malton), Toronto (Etobicoke), Vaughan (Woodbridge), and Dufferin County

Accessibilité

Accessible en fauteuil roulant

Description des services:

Assists seniors to settle at home when discharged from William Osler Health System - Etobicoke and Brampton sites, and Headwaters Health Care Centre

How this service works:

trained Personal Support Workers (PSW's) meet the patient in their hospital room at planned discharge time, or if the patient is in the emergency department, they are met there
once discharged from the hospital, a Home at Last PSW will accompany the patient to a waiting vehicle
the senior is accompanied to their local community pharmacy, while assisting with any needed supplies before the trip home
on arrival, the PSW will assist the client to settle in their home safely
PSW can also stay with the client until family arrives or until the client feels able to manage on their own

Home At Last