Family Info Logo

Reporting centres are privately owned and staffed with non-police service employees.

Collision Reporting Centres

iconPath
Locations in Burlington, Milton and Oakville
iconPath
Burlington 905-331-0233;
Milton 905-636-3100;
Oakville 905-825-4640;
iconPath
Mon-Sun 24 hours 9-1-1
iconPath
Fax: 905-825-9416
iconPath

Hours vary with location

Application


  • Begin the collision report online before visiting

  • Exchange information with all involved parties and witnesses

  • Bring all required documents to the CRC

  • Attend with the damaged vehicle (driven or towed) as soon as possible


Eligibility / Target Population



  • Individuals involved in a collision with combined damage over $5,000 and no injuries

  • All involved drivers must attend unless directed otherwise by police



Exceptions (Police Attendance Required)



  • Injury or death

  • Criminal activity (impaired driving, stolen vehicle, assault)

  • Dangerous goods transport involved

  • Collision with municipal/provincial/federal vehicle

  • Damage to private/municipal/highway property

  • Pedestrian or cyclist involved

  • Uncooperative driver or failure to exchange information




Fees

None

Languages

English ; French ; Interpretive Services

Description of Services

Collision Reporting Centres allow drivers involved in less-serious motor vehicle collisions to complete mandatory collision reports and have vehicle damage documented in a timely and efficient manner.
  • provides an alternative to police attending non-injury, non-criminal collisions
  • documents and photographs vehicle damage and applies damage stickers
  • completes the Motor Vehicle Collision (MVC) report and facilitates contact with insurance companies
  • requires drivers to bring their damaged vehicle and required identification during business hours
  • supports online pre-reporting to speed up CRC visits

Locations and operating hours



Halton South West

Halton North

Halton South East

For more information on the Collision Reporting Centres, visit Accident Support Services
Last Updated: Mar 11, 2026: Suggest an edit