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Community Counselling Service Navigation

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28 Athens St
Hamilton, ON
L9C 3K9
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905-574-1334 ext 300
iconPath Mon-Wed 9:30am-3pm * Thu 12:30pm-7pm

Application

Call

Eligibility / Target Population

OneSite: Must meet LICO income guidelines and must provide a prescription that is less than 365 days old
Foodbank: Must be a Hamilton Mountain resident

Contacts

Laura Ryan - Manager of Family Services
905-574-1334 ext 208

Languages

English ; French ; Arabic ; Farsi ; Italian ; Japanese ; Kurdish

Language Notes

Limited availability of Italian, Japanese
Settlement services: Arabic, Kurdish, English, and Farsi

Area Served

Hamilton and area

Accessibility

W_wheelchair.gif Wheelchair Accessible

Accessibility Note

Accessible to mobility aids only at the rear of the building

Description of Services

Counsellors help participants navigate access to Neighbour to Neighbour services and also provide referrals to community services as needed * additional services include:
  • OneSite free eyeglasses program for low-income earning persons without health benefits for eyeglasses
  • referrals for employment programs * offsite, available by direct referral * signed consent required
  • settlement services * available onsite, drop-in and by appointment during food bank hours
  • Ontario Electricity Support Program (OESP) * available onsite by appointment
  • Low-income Electricity Assistance Program (LEAP) * available onsite by appointment
  • financial advocacy and financial counselling * available onsite by appointment
  • community transitional support worker, interval house and Hamilton women’s centre * available onsite, drop-in and by appointment * Tue morning
  • Trans and Non-Binary food bank facilitated with 2 Spirit LGBTQAI+ community development worker * onsite last Fri monthly, 1pm-3pm
  • Xperience Annex, youth employment and education supports onsite last Fri monthly, 1pm-3pm * free legal assistance * offsite, available by direct referral * signed consent required
  • free therapeutic counselling for children, youth and their caregivers, 0-18 yrs * available onsite at 310 Limeridge Rd, Unit 10 * drop-in Tue 9am-7pm
  • EarlyON Centre * available Mon, Fri 9am-1pm
  • daycare fee subsidy worker * Onsite Fri during EarlyON, and by appointment
Last Updated: Jul 8, 2025: Suggest an edit